Conflict Into Creativity: Feedback, Friction, and Repair
Schedule red-team sessions with a clear charter: challenge ideas, protect people. Assign a facilitator to surface quiet concerns and capture alternatives. Close with a decision and success criteria. Practice monthly until it feels normal. Which decision in your backlog deserves a structured, friendly challenge?
Conflict Into Creativity: Feedback, Friction, and Repair
Adopt the SBI pattern: situation, behavior, impact. Share what you observed, not a judgment, and propose a next experiment together. Feedback becomes forward-looking and less personal. Invite reciprocal input to balance power. Share a sentence starter that made feedback easier for your team.